TransHelp App

Trans-help is a digital platform designed to help and support Transgenders and youth to prevent HIV/Aids, Sexually transmitted diseases and create a healthy, balance, protective and conducive environment for victims of transphobia and enable them to be a productive member in the society.

* Available on all Android devices
Youth Advocacy Council

Impact

User Base Goal
30K
Online Female Doctors
100K
Global Impact
10+
Countries
100+
Volunteers

How TransHelp works?

It is easy to signup into TransHelp app and use. TransHelp UI and its features are design and developed based upon users survey research.

Step 1

Install the App

Download TransHelp from PlayStore.

Step 2

Setup your profile

Signup with basic info & verify your number through OTP.

Step 3

Login To your APP

Now login and explore TransHelp app.

Step 4

Set SMS SOS Contact List

Remember SOS need SMS permission to the app. So TransHelp app can send SMS with your GPS location to your loved ones.

Step 5

Explore App

Now you are done with all and ready to go with our app.

Step 6

Like Our Social Media

Like Our Social Media & share your TransHelp app experience with us on Facebook, Playstore.

TransHelp Share's Everything For you

  • Behavior Change customize outreach , including awareness regarding HIV Treatment and prevention and transphobic stigmas.

  • Distribution of Information and education material regarding HIV prevention and treatment, STI symptoms and use of Condoms, PrEP.

  • Assist Transgenders and youth in voluntary & confidential HIV Counseling and testing (VCT) services, diagnosis and treatment of various Sexually Transmitted Infections (STI) through our partners

  • Referral support and linkage into CBPO Centers with strong follow-up.

  • Assisting in lodging FIR and ensure safety of Transgenders by providing accurate nearby police stations.

Learn More

SOS Through SMS with GPS Information

TransHelp app need SMS privilliges for SOS function to be performed. SOS will be activated when you have added contact list (Max 5 Contacts) to SOS menu.

To Setup SOS SMS Feature, Follow the process below:

  • Turn ON your GPS Location everytime while considering usage of TransHelp.
  • Configure your Emergency contact list from Menu.
  • Add maximum friends and family members you can add.
  • Now press phone power or lock button thrice to activate emergency alert.
  • Now an SOS alert screen will be shown which mean an SMS alert is generated.
  • An SMS will be generated to your choosen contact list with your GPS Location.
  • You can cancel alert within 10 seconds by swiping the TransHelp icon to right.
    Watch Video
Transhelp Demo
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Awesome Interface

Simple & Beautiful Interface

Follow our app shots. Easy to use with amazing features.

TransHelp App is available for all devices

TransHelp App is available for all devices, Click on Download now or Click on PlayStore icon below to Download our app. Do share it within your trans community to make their life hassle free.

* Available on all Android devices

Stay Tuned

We are ready to answer all your questions and help you find the best cause to help.

FAQ

1What is TransHelp?

Trans-help is Pakistan’s first innovative platform designed to provide affordable access to quality healthcare, legal aid for the Transgenders, and non-binary youth to prevent sexually transmitted diseases including HIV/AIDS, hepatitis, and advocate for human rights, and empower them to fight against stigmas, transphobia and gender discrimination. Tackling inequality, stigma and discrimination against non-binary and underprivileged trans community, TransHelp provides access to a wider population both free and low cost solutions that is helpful in delivering health care and legal aid, especially in areas with lesser health resources using ICT based solutions. For those with internet access—TransHelp app a free android/IoS app that works on: • One-on-One customized consultation, record health history, talk to Multilanguage chatbot; Behavior Change customize outreach , including awareness regarding Human Rights, HIV Treatment and prevention and transphobic stigmas; Distribution of Information and education material regarding HIV prevention and treatment, STI symptoms and use of Condoms, PrEP. • Assist Transgenders and non-binary youth in voluntary & confidential HIV Counseling and testing (VCT) services, diagnosis and treatment of various Sexually Transmitted Infections (STI), Covid19 through our partners; Referral support and linkage into CBPO Centers with strong follow-up. • Free SOS emergency messages to 5 friends/relatives/intimate partners • Free legal aid, and lodging FIR/complaints and ensure safety of Transgenders by providing accurate nearby police stations. For those without smartphones/internet—Consult via info@transhelp.xyz to reach designated 4 Center in underserved communities (Peshawar, Swat, Kasur and Lahore) to serve those without access to smartphones or internet, using our 100 trans-ambassadors/volunteers. In addition, we have deployed a preventive health and human rights portfolio to improve health and human rights education and awareness in untapped communities and general population, through national electronic media including Radio Pakistan/PTV.

2 Can I use TransHelp mobile services free?

Majority of TransHelp features are free, including Community Welfare, Sending free SOS messages, watching awareness videos, downloading brochures and finding nearby hospitals, CBPOs and Police Stations. Applicable teleco charges apply in case of looking for medical, legal and psycho-social support via video call. Further, TransHelp will charge minimum 1.5$ for 30 minutes one-on-one consultation with our dedicated specialists.

* You should have active mobile internet to use TransHelp features except SOS service.

3How to use paid services of TransHelp?

TransHelp will charge minimum 1.5-2.0$ for 30 minutes one-on-one consultation with our dedicated specialists. You can use variety of methods, including debit/credit cards, online transfer and mobi cash/Jazz cash/easy paisa.

4 Where Can I find TransHelp

TransHelp can be found on Google Play store and IoS portal. You can also find it at our webpage Transhelp Website.

5 Where I can find the Transgender Persons (Protection of Rights) Act 2017?

It is publically online available and you can consult Youth Advocacy Council Pakistan or TransHelp team. You can access the copy of bill at Here

6How can I report incidence to Police station?

Every person has a right to report any matter at the concerned police station and have a case registered in the form of an FIR. The matter may be reported orally or in writing to an officer at a police station or on patrol. No police officer has the authority to refuse registration of a case.

7 Can I report sexual abuse to police?

Yes you can report any incident of sexual abuse to police by lodging an FIR in nearby Police Station. According to Pakistan Panel Code, and Transgender Protection Act, Police Officials are required to take required legal action against the perpetuator(s).

8 Can YAC Pakistan help me in legal aid?

Yes YAC has a panel of lawyers who will provide you legal assistance on a minimal cost. For online consultation, download app and select the require services using menu. Pay the service fee, and select legal advisor.
You can also call us at our helpline or talk to our support desk by email at info@yac.org.pk or info@transhelp.xyz. You can also consult the free NACP community based service delivery centers in Lahore, Karachi, Rawalpindi, and Larkana, Sindh at CLICK TO CALL or Dial +92 051-9255622.

9 I feel oppressed as people call me Khusra or Hijara?

It is pathetic to see people calling you bad, but there is no shame in who you are and what other perceive. Just be bold and we are here always to support. Don’t show any aggression or oppressed, just relax and listen to your favorite music. Similarly, a Non-TG should realize that calling someone Name is Haram and a great sin in Islam.
In case of one to one psycho-social support, Call us at our helpline or use app services to speak to our consultants or email at info@yac.org.pk or info@transhelp.xyz .You can also consult the free NACP community based service delivery centers in Lahore, Karachi, Rawalpindi, and Larkana, Sindh at CLICK TO CALL or Dial +92 051-9255622.

10 I cannot find health aid in my area.

To contact us use app button or Contact via Form Contact Us or email at info@yac.org.pk or info@transhelp.xyz. Our dedicated ambassadors will provide immediate support.

11 I need an employment. Can YAC Pakistan help in finding job for me?

We cannot guarantee jobs, yet if you register via Trans-help, we will ensure to provide key services and try to find a decent employment for our member. You can also visit our websites for possible opportunities.